ICAEW Policies

As part of ICAEW, Training Vacancies believes it is very important to respect the privacy of individuals, and to make only safe and ethical use of the information that is provided through electronic channels. Where we collect information we are doing so in order to offer you better services, both on the Website and in the rest of our operations. If any of the information we hold about you is inaccurate we will do our best to correct it quickly once you notify us. You can update your contact details yourself online. The information you provide as either a Customer or Candidate will be held in databases that through our best endeavours is secure and can only be accessed by authorised people. The CV information provided to Training Vacancies by Candidates will be held in a separate database, which Recruiters can pay to access. This privacy policy describes:

•    The information we collect through Training Vacancies’ website
•    What we do with it
•    Who we share parts of it with

Our website staff are fully trained in the privacy policy and are aware that ensuring it is fully implemented is an important part of their jobs. The implementation of the privacy policy is directly supervised by senior managers of ICAEW.

The information we collect and how we use it: 

In order to register as a Candidate we do ask for some compulsory information such as your name and e-mail address. To apply for a job advert it is also compulsory to upload your CV (where required by a Recruiter) and you have the option to build up a Candidate profile to further assist your suitability for new opportunities.

We may also ask you to complete surveys or questionnaires on the website from time to time. These will always be voluntary, but we may use the information from them to personalise the Website and to target marketing to relevant users.

We will ask you for your email address to receive update information and newsletters through email. You can delete or change your email address at any time or unsubscribe to particular types of email.

The Website offers you the opportunity to change your preferences about receiving job alerts. To change preferences, login and select 'Your Account' from the top horizontal menu.

The personal information we collect from Candidates on registering to the Website or applying to a job is entered into our Candidate CV database, where CV’s can be searched by Recruiters. Candidates also have the option to make their CV unsearchable. This information will be stored under your name on the Training Vacancies system.

Information gathered from any Employer or Recruiter advertising on Training Vacancies is contained on a separate database, which only authorised personnel have access to. This information is treated in the strictest confidence and is not shared with any other entity. Sometimes this information will be used to track recruiter trends/behaviour, but the primary function will be to aid the sales process and any future sales.

Who will have access to the information? 

Any information you give either as a jobseeker or Recruiter/Employer will only be available to ICAEW.

No information about you or your use of the Website will be made available to any other organisation without your consent other than as anonymous usage statistics.

Information about domain names or IP addresses will not be included in statistics made available to other organisations.

Technical information 

Like most websites, our server gathers limited information about you during a session, including the IP address and domain name from which you are accessing the server.

This information is used to help us improve the content, design and performance of the Website.

The log files or the information they contain will not be made available to any third parties.

The Website software is able to recognise the configuration of the computer you are using and the browser software you are using. This will help us provide you with an optimised experience.

Use of cookies

A cookie is a tiny file that is saved by your browser when you visit a website. It enables certain information about your visit to be stored by the site. We have set out full details about our use of cookies on a separate page, where you can find out which cookies we use, why we use them, and what you need to do if you don’t wish to accept some or all them.

Access to your personal information

You have a right to request a copy of the personal information we hold about you and to amend or update any inaccuracies. We charge a £10 fee for this service.

Please contact:

Data Protection Officer
Metropolitan House
321 Avebury Boulevard
Milton Keynes


Other websites

Our website and emails may contain links to other websites. We are not responsible for the content or practices of these other sites and we recommend that you check their own privacy policies.

Data Protection

This privacy statement forms part of ICAEW's commitment to the principles of the Data Protection Act 1998.

You can get a full copy of our data protection policy from ICAEW's Data Protection Officer by email on, by phone on (+44) 1908 248 250 or in writing at the address below.

Alternatively, you can read the data protection policy online.

Contact us

If you have any questions or concerns about this policy or the way we operate it, please contact:

Data Protection Officer
Metropolitan House
321 Avebury Boulevard
Milton Keynes
+44 (0)1908 248 250

Last reviewed May 2017


Need help? Call +44 (0)1908 248 250 or email